Since the launch of its self-repair program in August 2022, Samsung has continued to broaden its scope. Now, there are 50 different products that customers can repair themselves, including a variety of devices like smartphones, tablets, TVs, laptops, monitors, soundbars, and even a projector.
The latest additions to the lineup include 14 new devices such as the Galaxy S23 series, Galaxy Z Fold 5, Galaxy Z Flip 5, Galaxy Tab S9 series, the Galaxy Book 2 series, and the Freestyle 2 projector.
Samsung has also increased the availability of spare parts for self-repair. Owners of Galaxy phones and tablets can now replace parts like speakers, SIM trays, side keys, and volume buttons. Display screens, charging ports, and back glass are also available for self-repair. Samsung has also extended the range of repairable parts on the Galaxy book line to include speaker and fan repairs. TV and monitor users can now replace ports and various components with common tools like a Phillips-head screwdriver.
In a partnership with Encompass Supply Chain Solutions, Samsung is working to offer better prices on components. The company also has an ongoing partnership with iFixit, a DIY repair service. Samsung’s strategy is similar to Google’s in that it provides easy access to tools and parts.
Meanwhile, Apple has drawn criticism for its ‘parts-pairing’ policy which links a component’s serial number to the phone, making it difficult or even impossible to use components from third-party providers. This issue has been a significant factor in the proposed right to repair bill in Oregon, which builds on recent legislation in California and includes measures to discourage parts pairing.
