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    Burger King Norway Launches Campaign to Cull the Facebook Herd

Burger King Norway Launches Campaign to Cull the Facebook Herd

What do you do if you find your Facebook audience filled with trolls? If you’re Burger King Norway, you launch a promo aimed at driving them away.

By |January 28th, 2014|CRM|Social Shares: 9

The 5 Industries with the Worst Social Media Response Rates

Our pals at Sprout Social recently found the average social media response rates for each industry. Here are the five worst performers.

By |January 14th, 2014|CRM|Social Shares: 12

Improving Your Social Customer Service

If you want to focus more on social customer service this year, here are a few tips to get you started.

By |January 6th, 2014|CRM|Social Shares: 12

How Are Brands Inspiring Customers to Leave Reviews?

How can brands inspire their silent satisfied fans to leave customers reviews? We surveyed brand representatives to see what has brought them success.

By |November 15th, 2013|CRM|Social Shares: 63

6 Tips to Boost Your Email Marketing Success

We spoke with Shannon Callarman, Marketing Coordinator for Cubicle Ninjas, to get her top six tips to achieve email marketing success.

By |November 13th, 2013|CRM|Social Shares: 29

How to Approach Testing Email Content

We talked to three experts about the science behind testing email content so that you can approach it systematically and get the biggest bang for your buck.

By |November 12th, 2013|Content Marketing, CRM|Social Shares: 26

Email Marketing: Subject Line Testing 101

In a series of upcoming posts, we’ll take a closer look at A/B testing for emails. First up, A/B split subject line testing.

By |November 11th, 2013|CRM|Social Shares: 39

4 Small Business Saturday Promo Ideas

Big name department stores are already leaking their Black Friday sales, but we have a few ways to boost your biz’s visibility on Small Business Saturday.

By |November 7th, 2013|CRM, Social Media Marketing|Social Shares: 11

The One Thing to Earn Customer Loyalty

How does a brand earn customer loyalty? Create an unforgettable, personal connection with the customer, and he/she will be your customer for life.

By |November 6th, 2013|CRM|Social Shares: 49

2 Perspectives: The Affect of Gmail Tabs on Open Rates

Now that Gmail tabs have become a normal part of online life, we wanted to check in with some marketers to hear their experiences. This is what we found.

By |October 24th, 2013|CRM|Social Shares: 10