When the NYPD launched the #myNYPD hashtag, they didn’t anticipate the wide variety of photos they would receive.
Fan engagement is incredibly important. “Veronica Mars” epitomizes good fan engagement.
There are a number of benefits that can be reaped from using email marketing. Before diving in, though, take note of these email marketing tips.
Ah, the sting of a negative review. We’ve all experienced them, but you can’t prevent customers from airing their frustrations on social media…can you?
The team at Marketing Experiments raised a question in a recent webinar: Are our CTAs asking too much too soon?
Not only do customer support communities make frustrated users feel more comfortable, they can also provide benefits for brands themselves.
What do you do if you find your Facebook audience filled with trolls? If you’re Burger King Norway, you launch a promo aimed at driving them away.
Our pals at Sprout Social recently found the average social media response rates for each industry. Here are the five worst performers.