CRM

  • client-service-breach-feature
    Permalink Gallery

    4 Steps to Improving Client Service in the Age of the Breach

4 Steps to Improving Client Service in the Age of the Breach

How can you improve client service in an era when data breaches are becoming more and more common? Here are 4 steps to get you started.

By |May 15th, 2015|CRM|Social Shares: 0

Can Cadbury Weather the Social Storm?

What happens when a beloved brand makes a decision that angers their most loyal fans? Cadbury found out recently and now faces a social storm of fan rage.

By |February 11th, 2015|CRM, Social Media Marketing|Social Shares: 0

Your Best Brand Champions Are Sitting Right Down the Hall

Who are the best brand champions for your business? They may be hiding closer than you think…

By |January 30th, 2015|CRM|Social Shares: 0

Show Your Customers You Care with Year-End Loyalty Events

The end of the year is the perfect time to reward your customers with digital loyalty programs. Get some ideas on the best loyalty rewards for year’s end.

By |December 15th, 2014|CRM|Social Shares: 0

Negative Review Nightmares: How Not To Respond to Criticism

There are a lot of ways to respond to negative reviews. We list some of the worst ways brands and small businesses react to criticism.

By |October 27th, 2014|CRM|Social Shares: 0
  • Social Media makes all customer service problems big customer service problems.
    Permalink Gallery

    Why Social Media Has Made Customer Service More Essential Than Ever

Why Social Media Has Made Customer Service More Essential Than Ever

In the social media era, brands can no longer afford to ignore customer service. Learn why investing in great customer service is more important than ever.

By |October 1st, 2014|CRM, Social Media Marketing|Social Shares: 0
  • ice feat
    Permalink Gallery

    The ALS Ice Bucket Challenge: Using User Generated Content for Good

The ALS Ice Bucket Challenge: Using User Generated Content for Good

Why has the ice bucket challenge been so successful and what can marketers learn from its success?

By |August 20th, 2014|Content Marketing, CRM|Social Shares: 0

Crowdfunding Sites: Which is Right for Your Business?

How do you choose the right crowdfunding site for your business? We take a look at some of the top crowdfunding sites to help you get your campaign rolling.

By |June 30th, 2014|CRM|Social Shares: 0

Reading Rainbow Crushes Kickstarter

Recently, Reading Rainbow launched a Kickstarter and raised over $1 million in one day. What lessons can marketers learn from Reading Rainbow’s success?

By |June 3rd, 2014|CRM|Social Shares: 6
  • boomerang for gmail
    Permalink Gallery

    Boomerang for Gmail Gives You the Freedom to Schedule Emails

Boomerang for Gmail Gives You the Freedom to Schedule Emails

Don’t have an email marketing client? Don’t worry. Boomerang for Gmail lets you schedule messages for free.

By |May 21st, 2014|CRM|Social Shares: 7
http://lonelybrand.com/doxycycline/antibiotic-doxycycline/